Privacy

Idea Citizen (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit or make a purchase from our website.

Information we collect

When you visit the Site, we may automatically collect certain information about your device, including your browser type, IP address, approximate location, pages viewed, and information about how you interact with the Site. We collect this information through cookies, log files, and similar technologies.

When you place an order or attempt to place an order, we collect information including your name, billing address, shipping address, payment information, email address, and phone number.

If you subscribe to our newsletter, contact us, or participate in an event, we may collect the information you choose to provide, such as your name and email address.

How we use your information

We use your personal information to:

Process and fulfill orders, including payment, shipping, returns, and customer support.
Communicate with you about your order or account.
Send marketing emails when you have subscribed or otherwise consented.
Improve the Site, products, and customer experience.
Prevent fraud, security incidents, and misuse of the Site.
Comply with legal obligations.

How we share information

We share information with service providers that help us run our business, such as Shopify, payment providers, shipping carriers, email marketing providers, analytics providers, and other technology partners.

Our store is powered by Shopify. Shopify processes information to provide the ecommerce platform and related services that enable us to operate the Site and fulfill orders.

We may also disclose information if required to comply with applicable laws, respond to lawful requests, protect our rights, or protect the safety of our customers and others.

We do not sell your personal information for money.

Cookies and advertising

We use cookies and similar technologies to operate the Site, remember preferences, understand website usage, and improve our marketing.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the Site functions.

If you use marketing or advertising services that share data for targeted advertising, add a “Do Not Sell or Share My Personal Information” link or use Shopify’s data-sharing opt-out tools where required by applicable law.

Email marketing

If you join our email list, we may send you updates about products, events, ideas, and other Idea Citizen news. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us at [support email].

Data retention

We retain order information for our records unless and until you ask us to delete it, subject to legal, accounting, tax, fraud-prevention, and operational requirements.

Your privacy rights

Depending on where you live, you may have rights to:

Access the personal information we hold about you.
Correct inaccurate personal information.
Request deletion of your personal information.
Opt out of certain targeted advertising or data sharing.
Withdraw consent for marketing communications.

To make a privacy request, contact us at:

Idea Citizen
Email: jackie@ideacitizen.com

We may need to verify your identity before completing a request.

Third-party links

The Site may contain links to third-party websites, social-media platforms, or services. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing personal information.

Children’s privacy

The Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or other operational reasons. The updated version will be posted on this page with a revised “Last updated” date.